We respect your privacy. This notice explains how DUOARCH collects, uses and protects personal information when you visit our website, contact us, request resources or discuss our services. It also explains the choices and rights available to you under applicable data protection laws.
This notice covers personal information collected through our website and related business communications. Where a particular service or engagement involves additional processing, further privacy information may be provided separately.
For privacy questions or requests, contact us using the contact details below.
Depending on your interaction with us, we may collect:
Please avoid including sensitive personal information in general enquiries unless it is necessary and we have agreed an appropriate way to receive it.
We use personal information to:
Where we send marketing communications, we follow applicable requirements for consent and preferences. You can ask us to stop sending marketing at any time.
The grounds on which we process personal information depend on the purpose and applicable law. These may include:
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing carried out lawfully before it was withdrawn.
Providing information is generally voluntary. However, without the details needed to handle a request, we may be unable to respond or provide the requested service.
We may share relevant information with service providers supporting website hosting, communications, resource delivery and security. We may also disclose information to professional advisers or public authorities where necessary and permitted or required by law.
We do not sell, rent or lease your personal information.
Links to partner organisations do not, by themselves, mean that information you submit to DUOARCH is shared with those partners.
Our service providers and business activities may involve processing personal information in countries other than the country in which you are located.
Where this occurs, applicable requirements for international transfers must be met, including appropriate safeguards where required. You can contact us for information about transfers relevant to your personal information and the safeguards that apply.
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
We retain information for as long as reasonably necessary for the purpose for which it was collected. Relevant considerations include whether an enquiry or engagement remains active, applicable record-keeping obligations, security needs and the resolution of disputes. Information should then be deleted or anonymised when it is no longer needed.
Depending on applicable law and the circumstances, you may have rights to request access to, correction of, deletion of, or restrictions on the use of your personal information. You may also have rights to receive a portable copy of certain information or withdraw consent.
You may have the right to object to processing based on legitimate interests. You can object to direct marketing at any time.
To make a request, contact us using the contact details below. We may need to verify your identity before responding. We will handle requests within the timescales required by applicable law.
We use cookies and similar technologies to operate and protect our website. Optional technologies help us understand how the website is used so we can improve it. You can allow all optional cookies, reject them or choose your preferences through Cookie settings.
Essential technologies support website operation, security and protection against automated abuse. Our forms use Cloudflare Turnstile to help prevent spam. These protections remain available regardless of your optional cookie choice. Technical information may be processed by our hosting and security providers to deliver these functions.
Optional measurement technologies are off unless you allow them. Where enabled, Google Analytics measures website use, including brochure and Contact button clicks, form activity and confirmed successful requests, with Google Tag Manager managing the measurement tags. We do not send names, email addresses or form contents to Analytics, and this setup does not include advertising tags.
Google Analytics may use first-party cookies such as _ga and _ga_<identifier> to distinguish browsers and sessions. These cookies have a default lifetime of up to two years, subject to the configured settings and browser limits. Measurement information is processed by Google and may involve international processing. Read how Google uses information from sites that use its services.
Select here or in the footer to review or change your preferences. Rejecting optional cookies does not prevent you from contacting us or requesting a brochure.
We store your choice in your browser for up to six months (180 days), using local storage named duoarch_cookie_choice. We ask again if that choice expires, the browser storage is cleared or our cookie preference version changes. If your browser prevents storage, your choice applies for the current page and you may be asked again on another page.
If you withdraw permission, optional measurement is disabled and accessible first-party Google Analytics cookies are removed. This does not undo information already collected. Browser settings also let you manage stored cookies.
Our website contains links to third-party websites, including partner and social media platforms. Their privacy notices explain how they handle information when you visit or interact with them.
If you have a concern about how we handle your personal information, contact privacy@duoarch.com.
You may also have the right to complain to the relevant data protection authority under applicable law. You do not need to contact us first to exercise that right.
We may update this notice to reflect changes in our activities or applicable requirements. The current version will always be available on this page.